How quickly will my item be ready?

-Turnaround time for in-stock items could take up to 5 days.

-You will receive an email when your order is ready for local pickup. We're located in Frisco. 

-Rush orders will cost an additional fee. 

What is your return policy?

-Because our items are customized just for you we do not allow for returns.

How do I type my monogram on an order?

-When ordering please type your monogram in order of how it will be appear on the item. 

-first, LAST, middle

-Example: Mary Katherine Gallagher - mGk

Do you embroider?

-We do not embroider. Our items are personalized using high quality vinyls. 

I need 8 bags and you only have 4 in-stock?

-If you don't see the number of items in stock that you need please contact us. We may be able to order more!

Do you make custom orders?

-Yes! We can make something special just for you and/or your team of 35 people. Contact us to get started!