FAQs

How quickly will my item be ready?

-Turnaround time for in-stock items could take up to 5 days.


-You will receive an email when your order is ready for local pickup. We're located in the Frisco/Little Elm area. 


-Rush orders will cost an additional fee. 

What is your return policy?

-Because our items are customized just for you we do not allow for returns.

How do I type my monogram on an order?

-When ordering please type your monogram in order of how it will be appear on the item. 


-first, LAST, middle


-Example: Mary Katherine Gallagher - mGk

Do you ship?

-Currently we are local pick-up only. Shipping will be coming soon!

I need 8 bags and you only have 4 in-stock?

-If you don't see the number of items in stock that you need please contact us. We may be able to order more!

Do you make custom orders?

-Yes! We can make something special just for you and/or your team of 35 people. Contact us to get started!